Warranty & Complaints
Warranty & Complaints
Noren operated by Quantiv Tech LLC · trynoren.com · Last updated: May 7, 2026
Noren is committed to delivering a high-quality product and an exceptional customer experience. This page outlines our product quality commitments and how we handle complaints.
1. Product Quality Commitment
Every batch of Noren Daily Debloat Powder is manufactured in a facility that follows Good Manufacturing Practice (GMP) standards. Our products are:
• Produced in a GMP-certified facility
• Third-party tested for purity, potency, and safety
• Free from undeclared allergens (please review the label for full ingredient information)
• Batch-coded for full traceability — each pouch carries a batch number
If you ever have a question about a specific batch, contact us with the batch number printed on your pouch and we will provide the relevant quality information.
2. Product Warranty
What We Warrant
Noren warrants that its products are free from defects in materials and workmanship at the time of delivery, and that they conform to the ingredient specifications stated on the product label.
Warranty Period
Our warranty covers products from the date of purchase through the expiry date printed on the packaging. Products used or stored beyond their expiry date are not covered.
Warranty Does Not Cover
• Products damaged due to improper storage (e.g., exposure to heat, moisture, or direct sunlight)
• Products that have been tampered with or had their seals broken prior to purchase
• Products purchased from unauthorized third-party sellers
• Normal taste or texture variation between batches within acceptable manufacturing tolerances
• Individual reactions or results, which may vary from person to person
3. How to Report a Product Issue
If you believe your product is defective, contaminated, or does not match its label description, please contact us immediately:
• Email: hello@trynoren.com — Subject line: "Product Quality Issue"
• Include: your order number, batch number (printed on the pouch), a description of the issue, and photos if applicable
• We will respond within 2 business days and work with you to resolve the issue
Depending on the nature of the issue, we may request that you retain the product for inspection or dispose of it safely. We will arrange a replacement or full refund as appropriate.
4. Adverse Event Reporting
Your safety is our top priority. If you experience an unexpected or serious adverse reaction after using a Noren product, please:
• Stop using the product immediately
• Consult a healthcare professional or call emergency services if necessary
• Contact us at hello@trynoren.com to report the reaction, including the batch number, symptoms experienced, and the date of use
We take all adverse event reports seriously and will investigate promptly. Serious adverse events may be reported to the FDA MedWatch program at fda.gov/safety/medwatch.
5. Complaints Procedure
Step 1 — Contact Us
If you have a complaint about our product, website, customer service, or any other aspect of your experience with Noren, please reach out to us first. We aim to resolve all complaints promptly and fairly.
• Email: hello@trynoren.com
• Please include your order number, a description of the complaint, and your preferred resolution
Step 2 — Resolution Timeline
• We will acknowledge your complaint within 1–2 business days
• We aim to provide a full resolution within 5–7 business days
• Complex complaints may take longer — we will keep you updated throughout the process
Step 3 — Escalation
If you are not satisfied with the resolution we offer, you may escalate your complaint to the relevant consumer protection authority in your jurisdiction. For US customers, this may include the Federal Trade Commission (FTC) at ftc.gov or your state's attorney general office.
6. Disclaimer
Noren products are dietary supplements. The statements on our website and packaging have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. If you have a medical condition or take prescription medication, consult your healthcare provider before use.
7. Contact Us
For all warranty and complaints enquiries:
• Email: hello@trynoren.com
• Website: trynoren.com
• Mail: Quantiv Tech LLC, 30 N Gould St Ste R, Sheridan, WY 82801